Terms and Conditions for Business Customers (B2B) of Lehm-Laden GmbH & Co. KG
1. Scope
These Terms and Conditions apply to all offers, contracts, and deliveries between Lehm-Laden GmbH & Co. KG and business customers within the meaning of Section 14 BGB. They also apply to all future transactions, even if not expressly agreed again.
Conflicting or deviating terms and conditions of the customer shall not apply, even if we do not expressly object to them.
2. Conclusion of Contract
Contracts are concluded by written order confirmation or delivery of the goods. Offers are subject to change and non-binding. In the case of orders via Odoo, the contract is concluded by the customer's acceptance of our offer via the system function.
3. Prices and Payment Terms
All prices are net prices and do not include VAT. Packaging and shipping costs are charged separately. Payment is due immediately and without deduction unless otherwise agreed in writing. We reserve the right to verify creditworthiness.
Payment methods include bank transfer, payment via external providers (e.g. PayPal), or invoice. The terms of the respective payment provider apply. When using PayPal, their conditions apply
(
https://www.paypal.com/de/webapps/mpp/ua/legalhub-full
).
We reserve the right to limit payment options based on customer risk assessment.
4. Delivery and Transfer of Risk
Island deliveries are available on request. Export by the customer may allow VAT reimbursement if legally possible. A service fee applies.
Load carriers (e.g., pallets) are to be returned by the customer at their own expense. There is no obligation for exchange upon delivery. If no exchange occurs, no reimbursement or return obligation applies.
There is no obligation to accept customer-provided loading equipment. Return of reusable packaging must be cost-free for Lehm-Laden GmbH & Co. KG.
We reserve the right to add one or more Euro pallets (exchange pallets) to an order if the type or packaging of the goods requires this for transport reasons. The number and type of pallets used will be documented on the delivery note.
Die Beurteilung, ob der Lieferort mit einem LKW erreichbar ist, obliegt dem jeweiligen Spediteur. Sollte eine Anfahrt aus Sicht der Spedition nicht möglich oder unzumutbar sein ( z.B wegen unbefestigter Wege, fehlender Wendemöglichkeit oder Verkehrsauflagen), erfolgt keine Anlieferung. Etwaige Zusatzkosten (z. B. für erfolglose Anfahrt, Umladung, Rücktransport oder Zwischenlagerung) trägt der Kunde.
Die Entscheidung, über die Anfahrbarkeit und Entlademöglichkeit der Baustelle trifft ausschließlich die ausführende Spedition. Ist eine sichere und schadenfreie Anlieferung aus deren Sicht nicht möglich, wird keine Zustellung durchgeführt. Die dadurch entstehenden Kosten (z . B. für Leerfahrt, Wartezeiten, Rückführung oder Zwischenlagerung) sind vom Kunden zu tragen.
5. Dropshipping Provisions
The delivered goods remain the property of Lehm-Laden GmbH & Co. KG UNTIL FULL PAYMENT HAS BEEN MADE. In the event of resale, the customer assigns his claim to us. Pledging or transfer by way of security is not permitted.
6. Warranty and Complaints
The customer must inspect the goods upon receipt and report visible defects within 2 working days. Otherwise, the delivery is considered accepted.
Warranty claims are limited to subsequent performance (replacement or repair) at our discretion. If two attempts fail, the customer may demand reduction or withdrawal.
Warranty claims expire 12 months after delivery.
The warranty does not cover:
Wear and tear;
Improper handling or use;
Natural variations in color, structure, or batch.
7. Returns and Take-Back
Return of goods outside of warranty is only accepted for undamaged, originally packaged stock goods and only with our written consent. A restocking fee of 20% applies.
Dry lime-based products in bags are excluded from return. Sack goods are generally not returnable.
8. Liability
We are liable only for intent and gross negligence. In the case of slight negligence, only for breach of essential contractual obligations.
No liability for loss of profit, production downtime, or indirect damages.
No liability for contractual penalties or lump-sum compensation unless agreed in writing.
Liability under the Product Liability Act remains unaffected.
9. Technical Information and Advice
All technical information and advice are non-binding. Only the valid manufacturer's data sheets and instructions apply. Consulting services may be subject to a fee. Statements made during consultations are not binding.
Individual prices, graduated prices and special conditions are confidential and may not be passed on to third parties.
10. Governing Law and Jurisdiction
German law applies exclusively. The place of jurisdiction is Dannenberg/Elbe.
If individual provisions are invalid, the validity of the remaining provisions remains unaffected.
Last updated: April 2025